37 responses

  1. luke
    April 19, 2014

    how do I use the image and witch partition do I copy

    • Simon Davies (@EV_Simon)
      April 19, 2014

      Luke,

      You need to use Acronis TrueImage, load the disk image on to the drive leaving the size as is, this will place the OS partition on the drive, the data partition will be created later on when you define what type of storage you want to go for (striped, mirror’d etc).

      I would advise that you do this on a drive that you don’t care about (ie it has no data on it) because I haven’t tried restoring a partition to a drive with existing data on it before (and I no longer own any IX4 units, moved on to Synology last year).

      Good luck with it.

      • Ranga
        April 20, 2014

        If u wish to do fresh recovery i hve the usb flash files.
        Which i recovered my ix4-200D last time .
        But this will loos your all data will became like a new device.
        If u need more detail or files .
        Contact me via skype (rangamoto)

        Regards
        Ranganath

      • luke
        April 25, 2014

        Hi tanga that will be good if you can send the files to my email witch is lukedawson79@gmail.com and I don’t use sky a lot and the hard drives I put into my ix4 200d are blank

      • Ranga
        April 25, 2014

        I will email all of my recovery files
        ASAP

      • luke
        April 25, 2014

        can you please include details aswell

      • luke
        April 25, 2014

        I still have not recived your email yet

      • Ranga
        April 25, 2014

        Sorry my internet v slow.
        Um loading those files to drop box.
        It will be finished by tommorrow .

      • Ranga
        April 26, 2014

        Dear Luke

        This is the steps that I have done.

        1-fix all the Blank 4HDD to Ix4-200D.

        2-use this link for Win rar software

        https://www.dropbox.com/sh/7j1a5o572qkaepv/Yww_TCzOlf

        3-Dowwnload Iomega recovery file and unzip

        https://www.dropbox.com/s/o6p9t6s1cq9inh2/ix4-200d-recovery-2.1.42.18967.zip

        4-Download HDD regenerator

        https://www.dropbox.com/s/lsohe28s1f3tmkx/HDD%20Regenerator%20v2011%20%2B%20Crack.zip

        5-get a branded USB flash with LED indicator (in my case I used Imation)

        6-Plug in to windows pc (in my case windows 8pro)

        Using HDD regenerator create bootable flash drive by copying ix4-200d-recovery-2.1.42.18967

        7-power off and connect bootable flash Drive to front USB port of IOMEGA .

        Press Reset button at back of Nas and keep holding until USB drive led flashes.

        Let it flash 4 to 6 times then release

        8-This will take 15 to 20 min and you will get version 2.1 main screen

        9-from there you will able to do the version 3 update by copying below file to your PC and selecting through iomega update interface

        https://www.dropbox.com/s/po6irz9e9eeq8dr/ix4-200d-update-3.2.3.15290.zip

        now You will end up with new v3 interface

        Done

      • luke
        April 26, 2014

        with the usb files do I dump the files directly to a fat32 formate hard drive and plug it into my nas and hold the rest buttion down and plug the power cable in until the usb drive flashes

      • Simon Davies (@EV_Simon)
        April 26, 2014

        I formatted a USB key with the fat32 file system and extracted the contents of EMCTOOLS.7z to the root of the key, I then powered off the NAS and held in the reset button on the back of the unit when restarting the NAS, it’s at this point that I must stress that you’re going to be better off using a USB key with a transfer indicator light on it because as soon as it starts flashing you can stop pressing the reset button. A couple of minutes later the NAS drive should power off, remove the USB key and power it on as usual.

      • luke
        April 27, 2014

        I have followed your instruction but I used the offical iomega updater to flash my usb drive and copyed the emc folder on to usb and discounted from pc and plugged into my ix4 200d nas and hold the rest buttion and pluged the power cable in and waited for the usb indicator light and when it gets up to 75% my nas turned off

      • Ranga
        April 27, 2014

        I remember i had same issue on 80%

        Would you try this old version ones
        and let me know

        https://www.dropbox.com/s/o6p9t6s1cq9inh2/ix4-200d-recovery-2.1.42.18967.zip

        This will recove to v2

        Then we can get idea that our HDD and hardware ok

  2. Kenion
    January 11, 2014

    Hi Simon,
    can this image be used for ix4-200r (rackmount).

  3. Ranga
    July 18, 2013

    Hi Simon

    Thank you for your quick response.yes it was an originally cloud edition.
    i took this screen shot before the crash (https://www.sugarsync.com/pf/D6101633_619_6494852044)

    do you have any other boot recovery firmware for ix4-200d cloud edition, so i can try again.

    regards
    Ranga

  4. Simon
    October 16, 2012

    Hi Jorge, were you using the desktop or USB version of the software? I am downloading both images now to test but I do know that others have used them successfully.

  5. Jorge
    October 10, 2012

    Simon

    I downloaded the two images and tried to open with Acronis True Image Home 11.0.
    In both files the program informs that the file is corrupt and can not be opened.

    Any suggestions?

  6. Mike Jones
    September 22, 2012

    Simon, I have a ix4-200d give to me with 4 brand new seagate 1tb barracudas. I have tried to restore the OS for the Iomega using various forum tips including your own but have been unsuccessful. Do I need to prepare the HD’s in any manner prior to restoring your image to the HD (using acronis) such as partitions? In addition you had mentioned the emctools.7z (which I had tried to use to restore the drives) without luck… is there something I should be doing with these in addition to using your image or was that what you used to get your iomega bootable again?

    • Simon
      September 23, 2012

      Hi Mike,

      I found that not every drive would work and it’s a bit hit and miss (I was having trouble with Samsung drives the last time). I used Acronis to restore the entire image (there should be two partitions) and onces it’s restored just boot up from a single drive, let it do what it needs to do (initialising) and then power down, insert drive 2 and rinse and repeat for the entire drive set.

      Give it a try and let me know how it goes.

      • Mike Jones
        September 23, 2012

        Do you have a list of HD’s that have been proven to restore? I appreciate your help!

      • Simon
        September 23, 2012

        Hi Mike,

        Unfortunately I don’t. I also don’t have access to the NAS atm as I am away on a business trip.

  7. Airjoe
    July 26, 2012

    Thanks Simon

    I will try it

  8. Airjoe
    July 25, 2012

    Hello Simon,

    I am new to the NAS and ix4. Since I am here it is because my nas has crashed. I have a question about the Acronis images you created. Do you have to restore that image to one drive or all drives in the raid 5? Please advise

    • Simon
      July 25, 2012

      Hi Joe,

      If you restore the image to the first drive and power it on to check that it’s restored ok, then shutdown the unit cleanly (via the UI) and insert a blank disk (ensure it’s completely blank with no format), then go through the disk settings and it should tell you that the disk needs importing, do so for all three of the new disks.

      It’s worth noting that there is only a single partition on that image, this is just the OS image and no data partition, don’t create the data partition until all drives are imported cleanly otherwise it will take an age to restore the disks to a workable state.

      Any issues give me a shout.

      Simon

  9. Alessandro
    May 5, 2012

    Hi Simon,
    thanks for your work it is fantastic and can help many people with ix4. I have a SAMSUNG ST2000DL004 and ix4 do not work with your images. I thought to be due to incompatible disk.
    I have a request, which model of HDD have you used during creatin of the images? Could you tell us which disks was run in ix4 with your experiences?
    BR
    Alessandro

    • Simon
      May 6, 2012

      Hi Alessandro,

      I do know that I had success with my WD EARS drives but didn’t with my Samsung 1.5tb drives. I can only suggest trying other drives (expensive I know but as the Samsung drives didn’t work for me you may well have the same issues).

      Regards,

      Simon

  10. Ben
    May 2, 2012

    I have answered my question and the answer was yes.

    I have tried a couple of hdd’s I had kicking about.

    1 Samsung 500gb and 1 sea gate 320gb, the USB method was used to get the unit working with the Samsung in it and then the seagate added after.

    This has also answered another question in that it can be used without having all four drives installed.
    I tried just one but it said drive 2 was missing (possibly due to mirror mode being default)

    Just need 2tb drives to return to their old price now and load it up !!!

    Thanks for the USB image and info, it helped get my unit back up and running :)

    • Simon
      May 2, 2012

      Hi Ben,

      I made sure that when I took the image of the drive that it was only set to no redundancy for that exact reason.

      My only advice with drives is that not every drive will work, I have some 1.5tb drives that simply don’t work in the IX4 but my 2tb drives do, the caveat is that the image will work but the drive may not.

      A lot of time spent testing has shown that the IX4 is a semi decent unit but nobbled by Iomega who don’t want this going around as an empty chassis and want to charge people a lot of money for the Iomega disks. Using the images I have provided helps people against that.

      Glad it’s all worked for you.

  11. Ben
    May 1, 2012

    Hi, many thanks for the drop box files.
    One question, I have an empty ix4-200d and wondered if you know if these files can be used to install non seagate hdd’s into the ix4?

    Regards

    Ben

  12. Josh
    April 30, 2012

    This is what I am doing. Clearing all disks and creating new dos partition tables on all of them with gparted. I then restore the new firmware TIB to one of the disks and then put all 4 of them back in and it should come up? I checked in ubuntu after the restore and it just restored into my one large partition. Should i create a new ext2 partition for the TIB restore? It isn’t working for me..

    • Simon
      April 30, 2012

      Josh,

      Leave the drives blank and restore my image on it’s own, that should create the required first partition for you, the second data partition will be created by the system.

      Simon

      • Josh
        April 30, 2012

        Thank you so much! Worked perfectly! Thanks again!

  13. Josh
    April 30, 2012

    When restoring, what partition layout should I have? The old firmware has 2 disks in it (C: and F:) how do I format my drives for the restore since they both cannot go on the same partition?

    • Simon
      April 30, 2012

      Josh,

      The restore should only create a single partition on the drive that takes up 1 or 2gb only, the rest of the drive will then be taken up by creating the new data partition when the device is powered on and run when all the disks are present.

      Regards,

      Simon

  14. Ranga
    July 18, 2013

    ix4-200d cloud edition
    8TB
    win7/8

    i am able able to recover my dead ix4-200d by usb boot recovery file ix4-boot.tgz ( https://app.sugarsync.com/wf/D6101633_71685638_616891 )

    my current sw version 2.1.42.18967 but cloud option and so many options missing there.
    i found the updated v3.2.6.17887 at IOMEGA site.

    my problem is when i try to update to v3.2.6.17887 it says THIS UPDATE ONLY APPLIES TO V 3.0.6.
    i couldn’t fined any V3.0.6 on web

    FYI screen print
    ( https://www.sugarsync.com/pf/D6101633_619_6494534589 )

    please help me to update my NAS to current v3.2.6.17887

    regards
    Ranga

  15. Simon
    July 18, 2013

    Was it originally a Cloud Edition? If so you may have to send it back to Iomega (Lenovo) and see if they will replace it.

    I have to admit that when I tried to upgrade my old IX4 to a Cloud edition it bricked it.

Leave a Reply

 

 

 

Back to top
mobile desktop