VCA4 – DT Blueprint Objectives

Knowledge

· Identify session users

· Identify pool usage and availability

· Identify Desktop statistics

o Identify connection state

o Identify Agent status

Knowledge

· Understand View Administrator Dashboard

o Understand alerts and level of alerts

o Acquire details of components under Dashboard

o Filter and identify specific events in the Events database

o Identify common Desktop “states”

Knowledge

· Understand status terminology under Desktop view

· Identify pool status

Knowledge

· Describe pool types and Desktop sources

· Understand common Desktop maintenance actions

o Refresh

o Recompose

o Rebalance

· Maintain standalone templates

· Maintain standalone images

Knowledge

· Define persona, where it’s stored, and how to remediate issues around persistent disks

· Differential between Attached and Detached disks

· Recreate desktop option when appropriate

Knowledge

· Define architecture and functionality of local mode

· Describe how functionality of View Clients with local mode works

· Identify OS and hardware requirements for running local mode

Knowledge

· Define architecture and functionality of kiosk mode

· Describe auto logon functions of kiosk mode

Knowledge

· Describe streaming ThinApp packages

· Describe full package installation

· Identify ThinApp assignment status

· Describe the function of a ThinApp template

Knowledge

· Identify assigned pools/Desktops

· Perform steps to revoke entitlement

· Force exit of in-­‐use application

Knowledge

· Describe connection process for tunnel connections

· Describe connection process for direction connections

· Describe connection ports and protocols

· Identify connection-­‐specific log messages

· Identify client/connection server version mismatch

Knowledge

· Describe connection process

· Describe application deployment process

· Describe RSA/SmartCard authentication process

· Describe linked cloning process

· Describe application virtualization isolation model

Knowledge

· Determine error states

· Determine pool states

· Determine entitlement states

Knowledge

· Determine component status

· Identify error messages

· Identify restart procedures

· Identify the specific services associated with each component

Knowledge

· Identify connection server log bundle creation process

· Export Events database

· Identify log locations of all View components

· Perform client and zero client log bundles

· Perform VMware Composer log bundle

Knowledge

· Perform ThinApp assignment to Desktop or pool

· Scan for new ThinApp applications

· Verify ThinApp assignment state

Knowledge

· Assign a user or group to a pool

· Assign a user or group to a Desktop

Knowledge

· Verify the existing session state

· Perform a disconnect session process

· Perform a logoff session process

· Perform a reset of a virtual machine from the VMware View Administrator Console

· Perform a reset of a virtual machine from the VMware View client

Knowledge

· Identify Desktop pool type (manual or automated)

· Add a Desktop to a manual pool

· Modify an automated pool’s provisioning settings to change its desktop count

· Enable or disable a pool’s provisioning status

Knowledge

· Describe the relationship between persistent, replica, OS (delta), and temporary disks for linked clone pools

· Detach and attach persistent disks (local mode/datacentre)

· Archive a persistent disk

· Import a persistent disk

o Composer

o Connection broker

o Transfer Server o Security Server o RDP

o PCoIP

o ThinApp

o Local mode

o Kiosk mode

o View Client, View Client with local mode, Apple OSX, thin client

o View Agent

Knowledge

· Describe View architecture

· Describe View products

Knowledge

· Identify correct the connection licensing model

· Identify current and highest active user counts

· Identify enabled features

· Describe differences between Enterprise and Premium licenses